Despite the warm and fuzzy television commercials for insurance companies, in fact most insurance companies put profits over policy holders time and time again. While mottos such as “like a good neighbor,” and “you’re in good hands,” abound, many have alleged that the true motto for many insurance companies is probably more like “deny, delay, defend.” The biggest concern is the financial bottom line, despite the fact that property/casualty and life insurance industries receive $30 billion in profits each year, and more than $1 trillion in insurance premiums each year. The CEOs of the top ten insurers in the U.S. averaged an annual salary of nearly $9 million each in 2007. Some specifics about Travelers Insurance:
- Travelers was originally two companies—St. Paul Fire and Marine Insurance and Travelers; the two merged in 2004.
- Travelers was founded in Hartford, Connecticut originally to insure people who were traveling by train or steamboat during times when such travel was risky.
- Travelers expanded in 1866 to include all types of accidents.
- Travelers is the 10th-largest auto insurance provider in the nation.
- Travelers offers a pay-as-you-drive program called IntelliDrive.
- Travelers has large offices in Hartford, Connecticut, New York City, and St. Paul, Minnesota.
- Travelers is a publicly held company under the symbol TRV.
- Travelers offers numerous discounts, including those for low-mileage, for good students, for paying a policy in full, and for safe driving records. Travelers also offers a ten percent discount for a hybrid vehicle.
Travelers—The Good and the Bad
According to Reviews.com the good things about Travelers Insurance are access to multiple discounts, comprehensive add-on coverage options to secure protection against natural disasters, full coverage for valuable personal items, the ability to file a claim online, and excellent online resources to help protect and maintain your home. The negative aspects of Travelers Insurance are: missing coverage for some dwelling types like mobile homes or other homes, no mobile app for home insurance policyholders, and the inability to purchase insurance online. (You must complete the quote process, then your information is forwarded to a local Travelers insurance agent who will assist you in finalizing your policy and arranging payment.)
Can the at-fault driver’s insurance company refuse to compensate me because I was driving without insurance?
Lawsuits Against Travelers Insurance
In 2010 Travelers Insurance settled a class action lawsuit of approximately 35,000 members regarding damages resulting from Hurricane Katrina. The lawsuit claimed Travelers refused to provide insurance coverage to policyholders for loss or damage caused by Hurricanes Katrina and/or Rita, as required by the policies of insurance issued by Travelers. The action sought compensatory and punitive damages from Travelers. It appears there are no current class-action lawsuits pending against Travelers Insurance.
Information Regarding Filing an Insurance Claim
Anyone who drives is likely to eventually have an auto accident, whether minor or serious. As anyone who has ever had to file an auto insurance claim knows, there are likely to be both paperwork and headaches involved with the process. If you have been involved in an auto accident, or if your vehicle has been vandalized, stolen or damaged from a non-accident-related event, it is important to notify your auto insurance company as soon as possible. If you were involved in an accident in which the other party was clearly negligent, you may also have to deal with that driver’s insurance company.
If your accident was very serious, and you received injuries and/or significant damage to your vehicle, it could be very beneficial to speak to a knowledgeable Mississippi personal injury attorney before you talk to any insurance company at all. Many times insurance companies will record statements, taken soon after an accident while you are still shaken up, and later use those statements to deny compensation. An insurance company may also offer you a quick settlement, in hopes you will agree. Then later on, you may find your injuries are much more serious than you initially thought, and the settlement doesn’t begin to cover those injuries.
Speaking with an experienced auto accident attorney can help you understand your options, as well as ensuring you don’t make a mistake with the insurance company which will be hard—or impossible—to overcome. Take photographs of the accident when possible, and keep impeccable notes in order to help your attorney get the best settlement possible on your behalf.
How to File a Travelers Insurance Claim
To file a Travelers Insurance claim online, visit the company’s claims center at: https://www.travelers.com/claims/report-claim/index.aspx, or call Travelers Insurance toll-free number at (800) 238-6225.
Getting Legal Help
If you have suffered an auto accident or other type of personal injury in the areas of Southaven, Horn Lake, Hernando, Walls, Tunica, Olive Branch, Desoto County, Memphis TN or Shelby County TN, contact the Stroud Law Firm as soon as possible at (662) 536-5656. We will be your advocate and will do our best to ensure you receive equitable compensation for your injuries.