PHILIP: Oftentimes, when we see clients walk in the door, that they’re at the absolute lowest point in their life. They’re at a point where they’ve either lost a loved one, they have been charged with something that, you know, devastate them in their job. A lot of these times, when someone’s convicted of a crime that they didn’t do, it’ll cost them everything; cost them their job, cost them their livelihood, a lot of times, costing it their whole family. So we take those matters very seriously here.
And if you call our office and ask for appointments, you’re going to get an appointment. You’re going to meet with me or another attorney in our office. We often get clients from the internet. We have a big internet presence. But I would say the biggest source of our clients is referrals. Not only referrals from other law firms in town that may not do personal injury works specifically, but referrals from former clients who had been happy and pleased with their service here and recognize that we’re someone who’s looking after them as a person, not just looking out for the dollar.
FEMALE 1: They made us feel very… I mean, they are very warm law firm and they get to the point and they make you feel that they are, you know, that they’re going to take care of you.
FEMALE 2: It was Philip then. He was just on top of everything, you know. And he worked really well for us, so we’re happy.
FEMALE 3: Well, I recommend…I would gladly recommend anyone to come to this firm, not just for accidents, for whatever that they have, because this is a firm that they can come to. If they had an accident, if they have other legal problems, they can recommend them to go somewhere else, but they will be your lawyer. Because most of the time, you have a lawyer that’s just, “Okay, I’m just in it for the money,” but they’re not. They’re in it to make sure that you are all right.
MALE 1: I would recommend Stroud, Flechas & Dalton to anyone who is seeking someone who will work on their behalf. I heard his reputation here in South Haven and I came in for an interview and was impressed by Philip and chose him as my lawyer and I’m certainly glad that I did.
MALE 2: And if anybody asked, I’ll tell if they want to get an attorney, his name is the only one that comes on my mind.
PHILIP: We’re not ambulance chasers here. I mean, we don’t go out and send people out to find good cases for us. People come to us because they trust us and because they have, for instance, family who’ve been to us and they trust us to help them.